Shipping Policy

Last updated: 17/01/2026

Thank you for shopping with DecoVibe. We aim to deliver your orders safely and on time. Please read our shipping policy carefully.

Order Processing Time

• All orders are processed within 1–3 business days (excluding Sundays and public holidays).

• Orders placed after 2:00 PM may be processed the next business day.

• During sales, festivals, or high-volume periods, processing time may be slightly longer.

Shipping Locations

• We currently ship across India.

• We do not ship internationally at this time.

Shipping Charges

• Shipping charges (if applicable) are calculated at checkout based on:

  • Delivery location

  • Order weight and size

• Any applicable shipping fee will be clearly displayed before payment.

Estimated Delivery Time

• Metro Cities: 3–5 business days

• Non-Metro Cities: 5–7 business days

• Remote Locations: 7–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances

Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your products.

Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact us at customercare@decovibe.in.

• In case of lost shipments, we will investigate with the courier partner and provide a suitable resolution.

Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

• Share clear images/videos of the product and packaging to help us resolve the issue quickly

Change of Shipping Address

• Address changes are possible only before the order is shipped.

• Once shipped, we cannot modify the delivery address.

Contact Us

For any shipping-related questions, feel free to reach out:

📧 Email: customercare@decovibe.in
📞 Phone: +91 9953940114
🕒 Support Hours: Monday to Saturday, 10 AM – 7 PM